Frequently Asked Questions
How do I book?
We accept both email and phone bookings; head over to our Contact page for more details.
Do I need a referral?
A referral from your GP is only required if you would like to use your child's GP Management Plan (GPMP) or Team Care Arrangement (TCA) for Medicare rebates.
What are your fees?
Initial consultations (60 mins): $185.00
Follow up consultations: $95.00
Learn more about Medicare and Private Health rebates here.
For NDIS clients, we charge the standard fee as per the NDIS Price Guide (2024-2025): $193.99 per hour.
Will Medicare or my Private Health Insurance provider cover the cost of these consultations?
Under the Medicare Allied Health Initiative, individuals with a GP Management Plan (GPMP) or Team Care Arrangement (TCA) for a chronic health condition can receive a medicare rebate of $60.35 per consultation. If you are eligible, this can provide up to five (5) dietitian consultations per year. An allied health referral form is required to process these rebates.
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Most Private Health Funds offer a rebate for dietetic consultations. The rebate you receive will depend on your insurer and level of cover. If you'd like to book an online consultation, we suggest you check your coverage with your insurance provider first; some providers may only cover face-to-face consultations.
Note, you cannot get a rebate from Medicare and your Private Health Fund at the same time.
How many consultations will my child need?
This will depend on your child's needs and health condition and will be discussed after assessment at the initial appointment.
What if I need to change or cancel my appointment?
Contact Sarah as soon as possible.
As we are an appointment-based practice, we require 24 hours notice for cancellations. Any cancellations that occur 24 hours or more before the scheduled time can be rebooked at no cost to you.
If you need to cancel or reschedule your appointment within 24 hours, you will be charged 50% of the scheduled fee. If you fail to attend your booked appointment with no attempt to reschedule, the full scheduled fee will be charged.
Where are you located?
Our clinic is located at Seaside Paediatrics, 8D / 75 Cygnet Avenue, Shellharbour. There is plenty of free all day parking and wheelchair access via the lift.
We also offer telehealth consultations and home appointments for NDIS clients. Please get in touch if you'd like to learn more about these appointment options.